Intro

Welcome to Duelz Casino – a hybrid experience between gaming and online gambling that’s forming new territory in the casino scene. While traditional casino sites engage in a bog-standard exchange of bets and wagers, at Duelz players can create avatars, don robes, cast spells, and duel!

If you’d like some insight into just what the hell we’re talking about, then read our expert guide on this truly unique casino. As well as all of its quirky features, we’ll run you through its games library, bonuses, payment methods, and everything else worth knowing.

Your time as a Duelz member starts as it does at any other casino site: with a generous welcome bonus offer. Players have the option to make use of a matched deposit bonus worth 100% up to €100, and Duelz will throw in 100 free spins to use on Play’n GO’s Rich Wilde and the Book of Dead.

To qualify, players must make a minimum deposit of €20, and the bonus comes with a wagering requirement of 35x the value of the deposit plus the bonus. These are pretty steep requirements compared to other offers on the market. To illustrate, this means that players making the qualifying deposit will need to wager a total of €1400 (35 + 35 x 20) before they can withdraw any winnings. Clearly, these are insurmountable requirements for most players, but they still give players a decent bankroll to see whether the site is to their taste. For the free spins, these are issued at a rate of 20 per day across your first five days as a member. Players will also be offered a 10% cashback bonus every Friday, which is a nice touch.

There’s no VIP reward scheme at Duelz, but the site more than makes up for this with its creative approach to online casino gameplay. Through its duelling infrastructure, members are invited to create their own avatars and embark on a gaming adventure. The aim is to collect as many of the casino’s 500 treasure chests as possible: these chests contain a range of casino-related bonuses such as free spins, and can be obtained by winning duels and rising through the casino’s ranks. You’ll need to arm yourself with a few spells in order to stand a chance against your fellow members during the duels, which resemble games of Street Fighter: you and your opponent will take turns spinning reels, before trading blows and spells to defeat the other. With characters, duelling venues, spells and chests to unlock, this is an exciting, innovative, and truly unique online casino experience.

Software

There are over 1200 games hosted on the Duelz site, supplied by an eclectic mix of the industry’s most beloved software developers. This includes giants of the industry such as NetEnt, Microgaming, Play’n GO, and others, as well as lesser-known studios vying for market share against the more established competition, such as Gold Rock, Crazy Tooth, and Sigma Games.

Games

If you prefer playing table games in an RNG format, then that’s no problem. There aren’t as many tables available here, but players can still enjoy games of roulette, blackjack and baccarat. Vegas Single Deck Blackjack generates the friendliest return to player (RTP) percentage of any casino game in the world at 99.7%. For roulette fans, we love how Golden Rock’s Roulette x5 combines dice with the wheel: following a successful bet, players can spin up to six dice in the hope of applying a multiplier to their win.

Slots fans have plenty to get stuck into here with over 1,100 titles at their disposal. Duelz advertises a game of the week for players to check out — at the time of writing, this was Relax Gaming’s Money Train 2. There are lots of helpful categories that help players break up the slots collection and narrow down their search, including the site’s top picks, latest additions, Megaways titles, and jackpot slots. Duelz will also compile a list of your most recently played games, so that your favourites are always just one click away.

Duelz matches its impressive slots collection in the live dealer lounge, where there are over 200 tables players can join, all of which have been provided by either Evolution Gaming or Pragmatic Play. These titles cover all the world’s most popular table games — blackjack, roulette, and baccarat — as well as games of sic bo and craps. Poker fans can enjoy one of four live poker variants: Caribbean Stud, Three Card Poker, Texas Hold’em, and Side Bet City. There are also dedicated game show sections in both Evolution’s and Pragmatic’s libraries, where players can find hit titles such as Crazy Time, Mega Ball, Dream Catcher, Deal or No Deal and more.

With betting limits ranging from €0.10 all the way to €10,000, players on all budgets will be able to find a game they enjoy at a stake they can afford. Some of our personal favourites include Evolution’s Lightning Roulette, which deploys the use of multipliers on every spin of the wheel, and Pragmatic’s ONE Blackjack, which offers infinite seats at the table.

Duelz offers its member nine different payment options on the depositing end: Visa/Mastercard debit cards; the e-wallets PayPal, Skrill, Neteller, ecoPayz and MuchBetter; the prepaid card, Paysafecard; and the bank transfer service Trustly. All of these methods have a minimum deposit of €20, which is slightly higher than the norm. We’re disappointed to see players making a Mastercard or Visa deposit will incur a 2.5% transaction fee, particularly seeing as these are the primary methods for unlocking bonus offers.

For withdrawals, eight of these nine options are available. Interestingly, it’s ecoPayz missing from this list, and not Paysafecard, which most casinos don’t offer as a withdrawing option. All of these methods can facilitate instant withdrawals with the exception of debit cards, which may take up to four working days.

This is a decent range that covers the most important bases, but it would be improved by the addition of a pay by mobile service such as Boku and lower minimum deposits.

Design & Usabillity

The Duelz Casino site is quirky and interesting to look at, with a movable background that wouldn’t look out of place in the Nick Park world of animation. There are loads of useful categories that help divide the site’s games library which is something we always like to see. The desktop site does, however, have a slight tendency to glitch, and supporting text is hard to read in places. But overall, this is a colourful site that’s easy to use with clearly defined sections.

Support Options

Duelz members can make use of the site’s 24/7 live chat support, which is often an indication of a top casino. For less urgent queries, members can use the site’s email support. Duelz has no social media presence which would help bolster its customer support, as would an active phone line.

App Review

There is no dedicated Duelz casino app, but players can access everything this site has to offer in the browser of their smartphone or tablet, including both gambling and gaming capabilities. Any minor functionality issues on the desktop site are eradicated here, providing players with a more intuitive user experience.

Customer Support